Customer Support Agent
Hamed Halambalakis SA, is searching for a customer support agent in order to support their expanding customer base and enhance the overall customer experience, ensuring that client inquiries, issues, and service needs are addressed promptly and effectively.
Department: Sales department
Project Location(s): Heraklion, Crete
Responsibilities
- Enhance customer satisfaction
- Generate sales leads
- Manage incoming phone calls
Skills/Experience
- Customer-centric perception and behavior
- Excellent communication & collaboration skills
- Familiarity with CRM systems and practices
- Relevant work experience preferred
- Personal accountability and strong work ethic
- Positive, “can do” attitude.